Heather and Steve Hacket own and run Paragon Auto Services in Saskatoon with five technicians. Photo courtesy of Paragon Auto Services By Lois Tuffin When Steve Hackett opened Paragon Auto in Saskatoon in 1987, he intended to focus primarily on carburation and fuel...
A newly released report from AIA Canada puts hard numbers behind a reality independent shops have long understood: servicing vehicles at OE dealerships costs consumers significantly more, but a lack of 'Right to Repair" costs consumers too. The report, Unlocking...
Grow your business through ride control maintenance. (SPONSORED CONTENT) Most technicians know that replacing shocks and struts is worth doing at some point in a vehicle’s lifetime. But many technicians won’t know when to suggest new dampers, and likely never check a...
The team at Moonglo Auto Repair: Josh, Kayla, Jordan, Natalie, Brenden, and Dustin Jordan Rocca, the owner of Moonglo Auto Repair in Sudbury, Ontario, didn’t set out to build a destination shop for European vehicles, but he knew he wanted to do something different....
The long-running shift away from passenger cars toward SUVs and light trucks shows no sign of slowing in Canada. The latest new-vehicle sales data reinforces what many service professionals are already seeing roll into their bays: for a growing number of Canadians,...
For years I had a stack of old car magazines, one featuring an ad from around 1970 for the original Dodge Six Pack, featuring fire-breathing 440 Six-Pack engine illustration. Or at least that is how I remember it. That 7.0-liter V8 engine produced a whopping 390...
CES--the erstwhile "Consumer Electronics Show" which has left that narrow definition behind some years ago--serves as a window into how mobility technologies are evolving across automotive, industrial, agricultural, and marine sectors. It seems only a few short years...
As we close out the year, our annual look at what Canada's aftermarket automotive service professionals were reading always provides insights into where their collective heads were at. A few surprises this year, but on the whole it revealed a community of service...
Dealing with employee unplanned days off—whether for unexpected doctor appointments, lack of childcare, or other life events—is a challenging issue for many shop owners. While some owners, seeking to reduce staff turnover, may err on the side of too much leniency,...