After more than a year of pandemic-related lockdowns and lifestyle disruptions, the shift in driving and vehicle ownership habits in Canada has had a significant effect on the automotive service industry, with the aftermarket seeing significant gains in market share....
The Indie Garage July/August article "Marketing the Benefits of Online Auto Service Booking" prompted this response from Nick Skrbic, Bittner's Auto Service, Hamilton, Ont. Booking online. What does that mean to the customer? It means , I am here, everything...
(SPONSORED CONTENT) Unseen Damage Water pump damage occurs over time as heat and contaminants destroy the internal parts of the pump. Some of this damage is quite obvious, but bearing wear or impeller deterioration may not be so visible. If these components are reused...
Akebono Brake Corporation added front brake coverage for a variety of Toyota and Lexus vehicles in the ProACT Ultra-Premium Disc Brake Pad line. The kit also includes Premium 301 Stainless Steel Abutment Hardware. A complete listing of Akebono...
Focusing on reduced wait times for auto service customers may be one way to boost online booking and improve the efficiency of your shop and customer satisfaction. It is precisely this type of thinking that U.S. service chain Discount Tire, which says it is the...
The May/June issue of Indie Garage is here! Featuring the all electric Ford F-150 Lighting on the cover, with specs and tech inside. The issue covers EV training, exceeding customer expectations, digital vehicle inspection tools, customer communication tips on brake...
Catalytic converter thefts are on the rise across Canada, with law enforcement and the insurance industry bodies all ringing the alarm bell. Reports from Calgary, Vancouver, Saskatoon, Montreal, and Waterloo and other centres all point to a significant increase in the...
The National Institute for Automotive Service Excellence (ASE) is hosting a free webinar for service technicians on Friday, April 16 at 4:00 p.m. ET entitled “Creating a Repair Order - How to Make It Easy.” Learn a skillset that many employers desire. Wallis Miller...
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that users of the Epicor Integrated Service Estimator (ISE) solution now have optional access to the TireConnect by Bridgestone tire...