Owner / Manager Articles

Welcome to the KYB Video Training Series

Welcome to the KYB Video Training Series

(SPONSORED CONTENT) Whether you are a Service Professional or a Parts Professional, KYB has created this detailed, online training series for you. These training videos have been designed for industry professionals like you, to arm you with the knowledge you need to...

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The R2R imperative writ large, and local

The R2R imperative writ large, and local

One aspect of the right to repair argument has been that it is patently unfair to require consumers to travel long distances just for basic vehicle service. Now, I admit that I have been guilty of thinking that having to drive long distances for service was purely the...

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Stop the trash talk: Bruce Eccles on why it matters

Stop the trash talk: Bruce Eccles on why it matters

Owning and operating an auto service business can be challenging , but it's also rewarding and staying positive in how you talk about your business and the industry to customers, team members, and even family is important for many reasons. Bruce Eccles, founder of the...

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The Great Canadian Aftermarket Podcast

The Great Canadian Aftermarket Podcast

New episodes weekly. The Great Canadian Aftermarket Podcast presents issues and ideas for Canada’s automotive aftermarket professionals and business owners. Selected by Feedspot panelists as one of the Top 10 Canadian Automotive Podcasts on the web. Hosted...

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The Problem With Mobile Auto Service

The Problem With Mobile Auto Service

By Bruce Eccles It is a well-known fact that billions of dollars are lost annually in North America from underperformed maintenance. And the problem involves much more than dollars and sense; it’s an issue that could potentially affect everyone, since much of that...

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Murray Voth: Reflections on the year ahead

Murray Voth: Reflections on the year ahead

By Murray Voth In preparation to write my first column of the year, I began to reflect on what topics I could cover. The list grew quickly: everything from the electrification of vehicles and the microchip shortage, to the fact that independent shop owners could do a...

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