Owner / Manager Articles

New automotive lift inspection process

The Automotive Lift Institute (ALI) has developed a new lift inspection process for the more than 500 ALI Certified Lift Inspectors across North America to follow when inspecting any car lift, truck lift or other vehicle lift. The Check360 Certified...

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The Great Canadian Aftermarket Podcast

The Great Canadian Aftermarket Podcast

In this episode, AIA High Fives for Kids Foundation chair Ray Proulx talks about the focus of the cornerstone aftermarket charity organization and issues a 'Chairman's Challenge'. https://open.spotify.com/episode/0JO9sGZVw11tydcAag0M6o?si=c2WGk9IaSNWGN4rQWCFoWQ Issues...

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Techs and owners: Lose the attitude

Techs and owners: Lose the attitude

by Murray Voth I currently have eight clients who are actively looking for a qualified technician or an apprentice who is willing to learn. Their shared comment is, “All the good technicians are already working.” And this is during a full pandemic lockdown. Murray...

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Murray Voth: Small town business principles

Murray Voth: Small town business principles

There was a recent letter to the editor in one of the aftermarket trade magazines by a shop owner that was lamenting how difficult it was to attract good employees. He said that all the good technicians and service advisors had left for big city jobs that have...

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The Great Canadian Aftermarket Podcast

The Great Canadian Aftermarket Podcast

Check out this episode of The Great Canadian Aftermarket Podcast. In this episode, Robert Whitehurst, Epicor MechanicNet, joins host Andrew Ross to discuss the importance of using the tools you have, and why getting a handle on your shop's Google presence really...

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Aftermarket Marketing: Go Big Or Go Local (Or Maybe Both)

Aftermarket Marketing: Go Big Or Go Local (Or Maybe Both)

Great consumer advertising makes a lot of sense for aftermarket companies, for a lot of reasons. But reaching out to the consumer directly with marketing involves different priorities. There are many examples of major aftermarket-brand advertising and marketing...

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Indie Garage in print and more!

Indie Garage in print and more!

The latest from our team in print across Canada, and as digital editions right here! Click the images to check out the full digital editions. With great advice on improving customer service, sealing tech, marketing, EVAP diagnostics, and supporting women in skilled...

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