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Why Canada needs national repair legislation

Why Canada needs national repair legislation

If you pull together every dollar owed by every person in Canada—all residential mortgages, credit cards, vehicle loans, and lines of credit—the grand total of Canadian household credit market debt sits at $3.25 trillion dollars. If you took all $3.25 trillion in debt...

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Investing in staff at the front counter pays off

Investing in staff at the front counter pays off

Stefan Kennett of Auto Check Automotive in Nanaimo, B.C. By Lois TuffinWhen Stefan Kennett took over Auto Check Automotive in Nanaimo, B.C., from its founders, he kept many things that made the shop succeed.Naturally, he carried on the morale-building barbecues, where...

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Value beyond the invoice price

Value beyond the invoice price

(SPONSORED CONTENT) The right part protects fit, time, trust and the next repair.When a customer compares parts, the conversation often starts with price. But for counter teams and techs, the stronger conversation starts with value.Price is one line. Value is the...

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