Doug Brackett, owner of Downtown Automotive in Nelson, B.C. has made the customer central to his paperless shop strategy.

He is joined by Murray Voth, RPM Training and host Andrew Ross, CHAT Integrated Media.  The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast.

From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.