Hunter Engineering Company and Kimoby have announced a new integration to automatically send inspection results to customers via text.
In a busy shop environment, advisors may not always present inspection findings, causing under-informed customers and missed service opportunities.This new integration helps ensure inspection findings can always be shared, which better informs customers and increases service opportunities.
A vehicle drives through Hunter’s autonomous inspection systems, Quick Check Drive and Quick Tread Edge, which captures alignment and tire tread depth results instantly. Then, the Hunter inspection results can be integrated with the Kimoby platform and automatically sent to the customer.
Kimoby is a cloud-based communication platform, providing smart and automated two-way conversation and transmission of multimedia content, that helps businesses of all sizes engage with their customers through their preferred messaging channel. Kimoby helps service teams save time to focus on the unique needs of every customer, by automating daily routine communication tasks, including appointment reminders, confirmations, status updates, and customer satisfaction follow-ups.