Keeping an eye on the weather is only part of the secret of this Airdrie shop’s success. By Lois Tuffin The winter season begins precisely on Sept. 15 for the crew at My Garage in Airdrie, Alberta. That’s the day the shop’s client advocates (service advisors) begin...
Every year it is interesting to note the focus of attention for Canada's independent aftermarket service community and how it differs from the distribution segment. While moves and news of acquisitions, financial results, and divestitures dominated readers at...
(SPONSORED CONTENT) In this course, Service Professionals and Shop Owners will learn why they should be including shocks and struts as regular vehicle maintenance items, how shocks work and wear, and how to identify worn shocks. It also discusses the importance of...
We may be well into winter in Canada, but lessons can be learned from one Markham-area shop where it’s about planning ahead and focusing on efficiency over volume. By Lois Tuffin In mid-October, long before the first snowflakes fly, Emily Chung sends out text messages...
In rapid succession, Quebec's provincial government made two announcements that are destined to shape EV sales in the short and long term. Firstly, while Quebec had previously announced a ramping down of subsidies that would see them gradually reduced and then...
For this Sudbury, Ont., shop, teaching customers about safe winter car care is a matter of continuing education. By Lois Tuffin When not overseeing his four shops in Sudbury, Ontario, Gerry Lecuyer teaches electronics at Cambrian College. However, he never stops...
While there are certainly a number of areas where millennials can be distinguished from the overall 18+ population in Canada, when it comes to automotive service, there’s an increasing amount of commonality across many topics. It sounds like millennials are growing...
Emily Chung, automotive technician and owner of AutoNiche, and Dr. Craig Stephenson, President and CEO, Centennial College, where Chung graduated from, take a moment to mark Chung's recognition at the Premier's Awards. Emily Chung owner of AutoNiche Inc., has received...
According to a recent analysis by DesRosiers Automotive Consultants (DAC), a leading Canadian research organization, a degree of stability has returned to the automotive space. According to DAC, the third quarter of 2024 showed a stabilization in retail sales in most...