Avoid Immobilizer Delays

by | Dec 8, 2017 | 0 comments

Avoid Immobilizer Delays, Get Your Vehicle Security Professional Registration

At some point, virtually every technician is going to run afoul of a vehicle’s immobilizer
system.
These anti-theft systems can sometimes get the operational sequence out of sync;
something as simply as changing a battery, or reaching inside an open window and
unlocking a car can trigger the system.
To reset the system may require someone on staff with a Vehicle Security Professional
registration.
This registry, administered by the National Automotive Trades Association (NATA) and is
related to the Canadian Automotive Service Industry Standard (CASIS), but administered
separately, is open to independents, but is tightly controlled as it provides an avenue to
“unlock” immobilizer lockouts. It should be obvious why this access should be controlled.
Still, it may be worth it to have at least one certified professional on staff who does have
access in order to facilitate immobilizer resets and keep customer vehicle delivery on
schedule when a problem does occur.
Some may have heard that in the U.S., techs can get certification through the Associated
Locksmiths of America (ALOA), which is true, but as there is no equivalent organization in
Canada, the VSP Registry was created.
Once accepted into the Registry, the VSP is issued a security credential know as an VSP# or
Vehicle Security Professional identification number. With a valid VSP#, a Vehicle Security
Professional has access to security related information from participating automaker
service information websites and/or call centres. A valid VSP# and password is issued by
the Registry for each individual authorized to access automaker security-related
information. The VSP# and password is required for every service information transaction
that involves security-related data.
How to Apply to Become a “Registered” Vehicle Security Professional through the VSP
Registry
The VSP Vehicle Security Professional “Registry” The Application Process:
To apply for inclusion in the “Registry” a VSP must:
 Download a Registry Application & User Agreement from the Registry website at
http://www.ciia.com/provinces/ontario/vsp.html
 Carefully read the User Agreement (an integral part of the application) and the Terms &
Conditions of Use (available on the VSP website).
 Complete the application in its entirety, including SIN#, Fed Tax ID and trades license
information (where applicable).
 Provide proof of required insurance (details are in the application).
 Sign the completed application and attach any required documents along with the
required fee.
 Mail the complete application package and all required supporting documentation to the
VSP Registry Administrator at the address on the application (be sure to make photo copies
of the entire application package).
 Within ten (10) days of receipt by the administrator, an e-mail message will be sent to you
asking for you to participate in an online criminal record check process conducted by
"Backcheck". This process also involves the applicant attending a Canada Post office
anywhere in the country, and providing two pieces of valid picture identification to the Post
Office as identified in the e-mail you received from "Backcheck". You will be notified by e-

mail and telephone of your application status. (NOTE: applications without a permanent
business address, proof of legitimate business operations, SIN#, Federal Tax ID and email
account will not be considered)
 Acceptance into the Registry will result in issuance of a Vehicle Security Professional
number (VSP#) and temporary password via your account email address. Instructions on
managing your password and other account information are available on the VSP Registry
website with general instructions on use of the Registry Administrative Website.
 If rejected, the applicant has the right to appeal within thirty (30) calendar days to the
CASIS Executive Committee who may delegate that duty to the CASIS Vehicle Security
Review Committee.
IMPORTANT: your VSP# is associated with your name, your social insurance number and
your business identification. Transactions for security related information are logged by the
national insurance crime bureau and monitored by the national crime information center,
and are accessed by the insurance bureau of canada. Misuse of your VSP# is directly
traceable back to you. Inappropriate use of VSP #: it is a violation of the registry terms &
conditions of use to share your vsp credential with anyone. It is also a violation to share
information acquired with your VSP # with others. Violation of the registry terms &
conditions of use will result in suspension or revocation of your VSP #. The VSP “Registry” is
the foundation of the Secure Data Release Model.

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