ASE leadership on panel discussion at CARS event

by | Oct 25, 2021 | 0 comments

ASE and the ASE Education Foundation will participate in a panel discussion during the upcoming Automotive Service Association (ASA) Congress of Automotive Repair and Service (CARS) symposium.

Scheduled for Nov. 1 at Mandalay Bay Resort & Casino in Las Vegas, the 2021 CARS event is a one-day live industry seminar designed specifically for mechanical repair shop owners and their managers.

Trish Serratore, senior vice president of communications for ASE and George Arrants, vice president of ASE Education Foundation will be part of a panel entitled “Finding and Keeping Tomorrow’s Talent-Putting Flexibility in Inflexible Structures.”

The panel discussion will explore what the next generation of technical talent will need in the way of skills, capabilities and knowledge to cope with the rapid advance of automotive technology in consumer transportation.

Panelists will provide the latest data and projections which define the future of work in the automotive service industry, including projected personnel needs through 2027 and information about retention rates, turnover and educational resource challenges.

Other topics will include diversity and the return-on-investment of training.

Moderated by veteran trainer and executive coach Kim Hickey, the panel will consist of several speakers, including Andy Fiffick, owner of Rad Air Complete Car Care in North Royalton, Ohio.

For more information or to register for the event, visit

About the National Institute for Automotive Service Excellence (ASE)

Established in 1972 as a non-profit organization, the National Institute for Automotive Service Excellence (ASE) is a driving force in the transportation industry.

As an independent third party, ASE upholds and promotes high standards of service and repair through the assessment, certification and credentialing of current and future industry professionals, and the prestigious ASE Blue Seal logo identifies professionals who possess the essential knowledge and skills to perform with excellence.

Today, there are approximately 250,000 ASE Certified professionals at work in dealerships, independent shops, collision repair shops, auto parts stores, fleets, schools and colleges.

For more information about ASE, visit


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