In this 8th Annual Aftermarket Intelligence Issue, Jobber Nation and Indie Garage once again team up to present what we believe is the most comprehensive review of critical market share and customer profile data in Canada’s aftermarket.
Presented here by way of a special data sharing agreement, the market share facts and information presented here are based on Canadian drivers surveyed in the JD Power Canada Customer Service Index – Long-Term (CSI-LT) Study that is primarily recognized for its overall satisfaction rating component.
This year’s study is based on responses from 9,999 owners and was fielded between the months of March and June 2025.
For more information about JD Power Canada’s offerings, please visit https://canada.jdpower.com/.
Included with this critical information, broken out by service category, is our exclusive Market Trends to Watch, highlighted alongside the quantitative data points provided by JD Power. This useful information is based on industry scanning and selection of market and technology trends worth noting for aftermarket professionals.
This print issue is being distributed to automotive service providers and distribution across Canada, but you can READ THE DIGITAL EDITION FLIPBOOK HERE NOW
5 COMMENT
THE AFTERMARKET WAS
BUILT FOR THIS MOMENT
8 OWNER
AAPEX WRAP-UP:
GETTING DOWN TO BUSINESS
10 SERVICE ADVISOR
THE TRUTH ABOUT DRIVERS
AND WINTER TIRES
12 8TH ANNUAL AFTERMARKET INTELLIGENCE REPORT
14 J.D. POWER SURVEY:
INDEPENDENTS ARE SLIPPING:/
HOW TO TURN IT AROUND
16 Average Bill by Vehicle Age
Overall Market: Vehicle Longevity Drives Aftermarket Demand
17 Average Bill by Facility
18 Battery Replacement
Trend To Watch: Replacement Is No Longer DIY Simple
20 Alignment
Trend To Watch: ADAS: High Potential, But Execution Gaps Remain
22 Electrical Work
Trend To Watch: Upskilling Unlocks Revenue Streams
23 Transmission
Trend To Watch: A Growing Opportunity for Service Providers
24 HVAC
Trend To Watch: Refrigerant Services Face Elevated Risk & Opportunity
26 Lube, Oil And Filter Change
Trend To Watch: Synthetic & EV-Specific Fluids on the Rise
27 Brakes
Trend To Watch: Corrosion & Aging Parts Are Emerging Risks
28 Tire replacement/Tire Maintenance/
Tire Repair
Trend To Watch: Winter Tire Use Surges, but Cost Pressure Persists
30 Engine and Fuel Systems
Trend To Watch: Diagnostics Become Even More Critical
31 Software/Recall


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